Your order will be reliably delivered by freight forwarding. Shipping costs vary depending on the delivery zone and will be displayed transparently during the ordering process.
Delivery time can take up to 2 weeks, as our pellets are freshly produced depending on the order.
Prefer to pick up your order yourself? No problem! You can collect your order during regular opening hours at one of our warehouses or from an official Strohly partner. Please contact the respective warehouse or partner in advance – their contact details can be found on our website.
The following payment methods are available for your order at Strohly:
Different timeframes apply depending on the payment method – you’ll receive all the details during the ordering process and in your order confirmation.
If you have any questions about shipping or payment, feel free to contact us – we’re happy to help!
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment options.
The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarna's user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement for Germany/Austria.